Popular Services

Remotely access COD resources through Horizon Desktop

Need to purchase IT related equipment, software or professional services?

Support for connecting to the City wireless network.

Request an existing phone to be moved to a new location

Receive voicemail as an audio file in your email

Request assistance on a computer, phone, printer, or application issue.

Request the addition of a new phone or phone service

Need IT assistance to accomplish a goal? Let us guide and make suggestions on your upcoming technology projects.

To add a local or network printer to the user profile

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

enable a disabled network port in your office

Release an email from quarantine

Create a new or modify an existing Email Distribution Group

Update call routing for an IVR or call center agent buttons

Add a wired network drop

Assistance accessing City email from a mobile device

Request Email Records

Make and receive phone calls from your computer

analog phone lines service to devices such as Fax Machines, MFDs , Fire Alarms or Elevator phones