Service Description
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
IT can assist with the following types of hardware requests:
- Consult with users to determine any custom client hardware requests.
- Installation/setup of existing hardware/equipment (e.g. new or replacement printer parts, external hard drive)
- Installation/setup of a used desktop at no cost (e.g. for adjunct, student)
- Installation/setup of a peripheral at no cost (e.g. keyboard, mouse, second monitor)
- Installation/setup of a new computer at no cost (full-time employees only)
- Purchase/installation of new hardware/equipment (e.g. computer, iPad, printer)
Roles and Responsibilities
Requester Responsibilities:
- Requester is responsible for providing details related to the request including their contact information, makes/models of hardware being requested requested and quantity.
IT Responsibilities:
- Maintain catalog of standard hardware approved for district use.
- Consult with end user if needs are unclear.
- Help facilitate purchase of custom equipment as necessary.
- Help facilitate purchase or transfer of funds as necessary.
- Ensure that requested hardware complies with standards approved by IT.
- Receive hardware shipments and coordinate the installation of equipment.
Procurement Responsibilities:
- Process quote and requisition into purchase order (PO).
- Send PO to vendor.
- Send goldenrod copy to IT Operations Management.
How To Request
Click the Submit a Request button and complete the request form.