Service Catalog

Categories (10)

Applications & Software

• Microsoft Office • Accela • Banner • Hansen
• Kronos • Sharepoint • Tax •Treasury •Water

Computer & Devices

• PCs • Peripherals • Printers
• Webcam/Headset/Projector/Speakers

CyberSecurity

• Email phishing
• Virus/Malware
• Firewall/Blocked Website

Email & Calendar

• Create/Update Email Groups
• Email on Mobile Devices
• Recover Deleted Email

Network

• Wi-Fi
• Port Activation
• Infrastructure Requests

Print Services

• Banners
• Flyers
• Announcements

Reporting & Data Management

• Run Reports
• Data Extracts
• Automated Reports

Server & Storage

• Sever
• Storage
• Infrastructure

Telephony

RingCentral is the City’s new online phone system. Find training at https://university.ringcentral.com/page/en-rex-... Check out our Knowledge base at: https://itservice.daytonohio.gov/TDClient/189/I...

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Projects, Procurement & Consultation

Request consultation. Plan for upcoming IT projects or Approve IT purchases.