My Recently Visited Services

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

Request Email Records

Request a new report

Request an update/change to an existing report

analog phone lines service to devices such as Fax Machines, MFDs , Fire Alarms or Elevator phones

To obtain specifications and/or pricing for replacing equipment or procuring new equipment

Extract/export data within multiple formats

enable a disabled network port in your office

Request an existing phone to be moved to a new location

New web/app server in DMZ IP request

Request IT to preform an email message trace to see if an email is being blocked or when it arrived

Create a new or modify an existing Email Distribution Group

Request a restore from backup of needed emails

Assistance accessing City email from a mobile device

Add a wired network drop

Remotely access COD resources through Horizon Desktop

Submit a Payroll Report request, available only for the Payroll Department.

Make and receive phone calls from your computer

Update call routing for an IVR or call center agent buttons

To add a local or network printer to the user profile

Support for connecting to the City wireless network.