My Recently Visited Services

Submit a Payroll Report request, available only for the Payroll Department.

Request assistance on a computer, phone, printer, or application issue.

Make and receive phone calls from your computer

Request the addition of a new phone or phone service

enable a disabled network port in your office

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

Remotely access COD resources through Horizon Desktop

Create a new or modify an existing Email Distribution Group

Assistance accessing City email from a mobile device

Report an issue with phone display or caller ID

Support for connecting to the City wireless network.

Update call routing for an IVR or call center agent buttons

Add a wired network drop

Receive voicemail as an audio file in your email

Extract/export data within multiple formats

Provide City employees with assistance with removal of old computer devices.

To obtain specifications and/or pricing for replacing equipment or procuring new equipment

Need to purchase IT related equipment, software or professional services?

New web/app server in DMZ IP request

Request a restore from backup of needed emails

To add a local or network printer to the user profile

A starting point to define technology needs for any upcoming IT project or procurement