Popular Services

Submit a Payroll Report request, available only for the Payroll Department.

Request assistance on a computer, phone, printer, or application issue.

Remotely access COD resources through Horizon Desktop

Receive voicemail as an audio file in your email

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

Request the addition of a new phone or phone service

Create a new or modify an existing Email Distribution Group

A starting point to define technology needs for any upcoming IT project or procurement

Support for connecting to the City wireless network.

Request a new report

enable a disabled network port in your office

Release an email from quarantine

Update call routing for an IVR or call center agent buttons

Assistance with setting up technology recently moved.

Request an Automated to be Modified or Discontinued

Request Email Records

Request an existing phone to be moved to a new location

Report an issue with phone display or caller ID

analog phone lines service to devices such as Fax Machines, MFDs , Fire Alarms or Elevator phones