Popular Services

Request assistance on a computer, phone, printer, or application issue.

Submit a Payroll Report request, available only for the Payroll Department.

Remotely access COD resources through Horizon Desktop

Create a new or modify an existing Email Distribution Group

Receive voicemail as an audio file in your email

Provide City employees with assistance with removal of old computer devices.

enable a disabled network port in your office

To add a local or network printer to the user profile

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

Request an existing phone to be moved to a new location

Request the addition of a new phone or phone service

Report an issue with phone display or caller ID

Support for connecting to the City wireless network.

Need IT assistance to accomplish a goal? Let us guide and make suggestions on your upcoming technology projects.

analog phone lines service to devices such as Fax Machines, MFDs , Fire Alarms or Elevator phones

Need to purchase IT related equipment, software or professional services?

Request an update/change to an existing report

Request Email Records

Update call routing for an IVR or call center agent buttons

A starting point to define technology needs for any upcoming IT project or procurement