Popular Services

Submit a Payroll Report request, available only for the Payroll Department.

Make and receive phone calls from your computer

Request assistance on a computer, phone, printer, or application issue.

Remotely access COD resources through Horizon Desktop

Release an email from quarantine

Need to purchase IT related equipment, software or professional services?

Support for connecting to the City wireless network.

Request a restore from backup of needed emails

Request an Automated to be Modified or Discontinued

Need IT assistance to accomplish a goal? Let us guide and make suggestions on your upcoming technology projects.

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

Report an issue with phone display or caller ID

To add a local or network printer to the user profile

Request the addition of a new phone or phone service

Create a new or modify an existing Email Distribution Group

Provide City employees with assistance with removal of old computer devices.

Request IT to preform an email message trace to see if an email is being blocked or when it arrived

Request an existing phone to be moved to a new location

Request Email Records

A starting point to define technology needs for any upcoming IT project or procurement