Popular Services

Request assistance on a computer, phone, printer, or application issue.

Submit a Payroll Report request, available only for the Payroll Department.

Remotely access COD resources through Horizon Desktop

Request an existing phone to be moved to a new location

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

Support for connecting to the City wireless network.

Request Email Records

Request a restore from backup of needed emails

enable a disabled network port in your office

Release an email from quarantine

Assistance accessing City email from a mobile device

Request the addition of a new phone or phone service

Assistance with setting up technology recently moved.

Request an update/change to an existing report

New web/app server in DMZ IP request

Report an issue with phone display or caller ID

analog phone lines service to devices such as Fax Machines, MFDs , Fire Alarms or Elevator phones

Provide City employees with assistance with removal of old computer devices.

Create a new or modify an existing Email Distribution Group

Need IT assistance to accomplish a goal? Let us guide and make suggestions on your upcoming technology projects.

Request an Automated to be Modified or Discontinued