Popular Services

Request assistance on a computer, phone, printer, or application issue.

Report an issue with phone display or caller ID

Submit a Payroll Report request, available only for the Payroll Department.

Remotely access COD resources through Horizon Desktop

Receive voicemail as an audio file in your email

Create a new or modify an existing Email Distribution Group

Request the addition of a new phone or phone service

Request an existing phone to be moved to a new location

Update call routing for an IVR or call center agent buttons

analog phone lines service to devices such as Fax Machines, MFDs , Fire Alarms or Elevator phones

Make and receive phone calls from your computer

Request IT to preform an email message trace to see if an email is being blocked or when it arrived

enable a disabled network port in your office

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

Add a wired network drop

Provide City employees with assistance with removal of old computer devices.

Request an update/change to an existing report

Request an Automated to be Modified or Discontinued

To add a local or network printer to the user profile

A starting point to define technology needs for any upcoming IT project or procurement