Popular Services

Request assistance on a computer, phone, printer, or application issue.


Remotely access COD resources through Horizon Desktop


Submit a Payroll Report request, available only for the Payroll Department.


Request the addition of a new phone or phone service


Request an existing phone to be moved to a new location


Need IT assistance to accomplish a goal? Let us guide and make suggestions on your upcoming technology projects.


Provide City employees with assistance with removal of old computer devices.


Need to purchase IT related equipment, software or professional services?


Assistance with setting up technology recently moved.


Create a new or modify an existing Email Distribution Group


To obtain specifications and/or pricing for replacing equipment or procuring new equipment


Support for connecting to the City wireless network.


Request new IT hardware items such as Computer, Laptop, Monitor, Printers


analog phone lines service to devices such as Fax Machines, MFDs , Fire Alarms or Elevator phones


Make and receive phone calls from your computer


Extract/export data within multiple formats


Request IT to preform an email message trace to see if an email is being blocked or when it arrived


Request an update/change to an existing report


To add a local or network printer to the user profile


Request an Automated to be Modified or Discontinued


Assistance accessing City email from a mobile device