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Services or Offerings?
Add a New Desk Phone
  1. Services
  2. Telephony
Request the addition of a new phone or phone service
Add Printer
  1. Services
  2. Print Services
To add a local or network printer to the user profile
Automated Report
  1. Services
  2. Reporting & Data Management
Request an Automated to be Modified or Discontinued
Calendar
  1. Services
  2. Email & Calendar
Consultation
  1. Services
  2. Projects, Procurement & Consultation
A starting point to define technology needs for any upcoming IT project or procurement
Data Extract
  1. Services
  2. Reporting & Data Management
Extract/export data within multiple formats
Decommission Old Hardware
  1. Services
  2. Computer & Devices
Provide City employees with assistance with removal of old computer devices.
Email Distribution Groups
  1. Services
  2. Email & Calendar
Create a new or modify an existing Email Distribution Group
Email Message Trace
  1. Services
  2. Email & Calendar
Request IT to preform an email message trace to see if an email is being blocked or when it arrived
Email Quarantine Release
  1. Services
  2. Email & Calendar
Release an email from quarantine
Mobile Device Email
  1. Services
  2. Email & Calendar
Assistance accessing City email from a mobile device
New Network Drop
  1. Services
  2. Network
Add a wired network drop
New Report
  1. Services
  2. Reporting & Data Management
Request a new report
New Report Request
  1. Services
  2. Applications & Software
Office Move
  1. Services
  2. Computer & Devices
Assistance with setting up technology recently moved.