 Telephony

Ring Central is the City’s new cloud‑based voice platform.  The following is a quick index from Ring Central University, which contains helpful training for new tools available to you.  For your convenience, you can use this index, which links to specific topics covered on their site.

Headset Recommendations for RingCentral Phone System

This guide explains how to check your voicemail directly from your desk phone, how to access your voicemail remotely, and how shared voicemail works if you use multiple extensions.

RingCentral uses your network credentials (the same used to sign into your computer)

Here you will find an index of training videos to help you navigate your RingCentral Poly Edge phone and Software.

A collection of training and video links for the RingCentral phone system.