Audience: City of Dayton employees and Contractors
Index: Ring Central University - Using phone, video, messaging, and more
Ring Central is the City’s new cloud‑based voice platform. The following is a quick index from Ring Central University, which contains helpful training for new tools available to you. For your convenience, you can use this index, which links to specific topics covered on their site.
Signing into the RingCentral app
Navigating the menu to access message, video, and phone
Configuring common settings (voicemail greeting, reset pin, and more)
Adding contacts to your personal account
Configuring phone call settings
Calling Using the desktop app
Calling using your desk phone
Calling using the mobile app
Sending direct and team messages
Formatting messages and share files
Creating tasks, events, and notes
Staying organized with personal folders, bookmarking, and search capabilities
Configuring video settings
Scheduling, joining, and hosting virtual meetings
Using video controls
Sending and receiving faxes
Managing faxes by blocking senders, marking unread, and deleting
Adding a standard or customized cover page
Handling failed faxes