Summary
Ring Central is the City’s new cloud‑based voice platform. The following is a quick index from Ring Central University, which contains helpful training for new tools available to you. For your convenience, you can use this index, which links to specific topics covered on their site.
Body
Audience: City of Dayton employees and Contractors
RingCentral is the City’s new online phone system. RingCentral University is the main place to learn how it works. We’ve picked a few helpful beginner topics and listed them below so you can quickly get familiar with your new phone setup.
As you navigate through the training links included in this index, you may see the message below. If so, click "Get Started" to continue.
Click here for a demonstration
Getting Started
There are many ways to access the RingCentral app: Desktop Shortcut, Web Browser (app.ringcentral.com), or you can download the RingCentral Mobile app.
Signing into the RingCentral app
Resetting your voicemail PIN - Temporary Passcode is defaulted to: 123654
Making & Receiving Calls
Making a call
Answering a call
Transferring a call
Making and answering calls in the Mobile app
Voicemail
Checking Voicemail
Updating Voicemail Greeting
Faxing
General Faxing
Fax settings and notifications
Sending and receiving faxes
Handling failed faxes
Desk Phone Guide
In addition to the RingCentral software, we are also providing Poly desk phones. A quick user guide is included here.
