My Recently Visited Services

Request a restore from backup of needed emails

Receive voicemail as an audio file in your email

enable a disabled network port in your office

Release an email from quarantine

Need IT assistance to accomplish a goal? Let us guide and make suggestions on your upcoming technology projects.

Provide City employees with assistance with removal of old computer devices.

Request an Automated to be Modified or Discontinued

Request an update/change to an existing report

Extract/export data within multiple formats

Add a wired network drop

A starting point to define technology needs for any upcoming IT project or procurement

analog phone lines service to devices such as Fax Machines, MFDs , Fire Alarms or Elevator phones

To obtain specifications and/or pricing for replacing equipment or procuring new equipment

Request Email Records

Support for connecting to the City wireless network.

Remotely access COD resources through Horizon Desktop

Update call routing for an IVR or call center agent buttons

Create a new or modify an existing Email Distribution Group

To add a local or network printer to the user profile

Request assistance on a computer, phone, printer, or application issue.

Request new IT hardware items such as Computer, Laptop, Monitor, Printers

New web/app server in DMZ IP request

Report an issue with phone display or caller ID